A Lead Generation Process of Medical Equipments - Free Essay Example

Sample details Pages: 24 Words: 7291 Downloads: 10 Date added: 2017/09/14 Category Advertising Essay Did you like this example? TABLE OF CONTENTS Page No. I Introduction 1. 1 Theoretical Background of the Topic 1. Don’t waste time! Our writers will create an original "A Lead Generation Process of Medical Equipments" essay for you Create order 2 Literature Review 1. 3 Company Profile 1. 4 Objectives of Study 1. 5 Scope of the Study II Research Methodology 2. 1 Sources of Data 2. 2 Sampling Design 2. 3 Collection Methods 2. 4 Limitations of the Study III. Data Analysis and Interpretations IV. Results and Findings V. Suggestions and Recommendations VI. Bibliography VII. Annexure (Questionnaire, Annual Reports, Tables, Glossary of new terms etc. EXECUTIVE SUMMARY: Taxus Meditech deals with Sales and Marketing Support, Distribution Logistic Support to the Global Healthcare Companies. As the part of the business it is dealing with the biomedical equipment called ACEPTAZONE ULTIMA (Mobile Room Asceptisizer) . ASCEPTOZONE can be used at a place where different kind of infections is present. The Unit can be used in Hotel Rooms, Hospitals, Nursing Homes, Food Processing and Packing Areas, Beverages Mineral Water filling area or at a place where Sterilization is needed. In view of the above Ozone Unit provides environmental sterilization, Deodorization of air in the clean areas. The program was executed by hiring management trainees in Delhi . According to this activity the equipment has to be promoted in various hospitals of respective locations assigned to each of them. It also includes the lead generation for this equipment as a part of selling process. The project was done in few hospitals of Delhi by personally meeting the doctors and explaining them about the product. As the product is a new one an extensive promotional activity is carried on with various doctors of different different departments in the hospitals. The data regarding the factors that helps in creating brand, product awareness and brand image is also collected to determine the perception of the doctors on the equipment. As the data shows only 60% of the doctors are interested in the product and 40% are not interested. These leads helps the organization to identify their actual and potential customers. INTRODUCTION 1. 1 THEORITICAL BACKGROUND OF THE TOPIC: HEALTH CARE INDUSTRY In India healthcare is delivered through both the public sector and private sector. The public healthcare system consists of healthcare facilities run by central and state government which provide services free of cost or at a subsidized rates to low income group in rural and urban areas. With the Indian economy enjoying a steady growth, the industry is heading towards growth phase. The introduction of product patents in India is expected to boost the industry by encouraging multinational companies to launch specialized life-saving drugs. Attracted by the advantages such as lower costs of production and skilled workforce that India offers, these companies are looking to set up research and development as well as production centers there. Initially the government imposed high custom duty on imported medical equipment making it difficult for private entrepreneurs to set up hospitals. But in post liberalization the duties have come down and some life saving medicines and equipments can be imported duty free. The striking feature about the Indian Healthcare sector is that it has the potential to grow at a much faster rate in the foreseeable future. The rate of growth of the health care industry in India is moving ahead neck to neck with the pharmaceutical industry and the software industry of the country. Much has been said and done in the health care sector for bringing about improvement. SECTOR STRUCTURE/MARKET SIZE Healthcare, which is a US$ 35 billion industry in India, is expected to reach over US$ 75 billion by 2012 and US$ 150 billion by 2017, according to Technopak Advisors in their report – ‘India Healthcare Trends 2008’. The sector offers immense potential to healthcare players as the country witnesses a rise in the incidence of lifestyle-related and other diseases. A growing elderly population and rise in income levels are also pushing for better facilities in the country. To meet this growing demand, the country needs US$ 50 billion annually for the next 20 years, says a Confederation of Indian Industry (CII) study. India needs to add 3. 1 million beds by 2018 to the existing 1. 1 million, and requires immediate investments of US$ 82 billion, as per the Technopak Advisors report. INVESTMENTS IN HEALTHCARE The sector has been attracting huge investments from domestic players as well as financial investors and private equity (PE) firms. Funds such as ICICI Ventures, IFC, Ashmore and Apax Partners invested about US$ 450 million in the first six months of 2008-09 compared with US$ 125 million in the same period a year ago, according to an analysis carried out by Feedback Ventures. Feedback Ventures expects PE funds to invest at least US$ 1 billion in the healthcare sector in the next five years. Religare Venture Capital has entered into a 50:50 joint venture with PE player Milestone Capital to manage a US$ 120. 09 million PE fund and tap the huge potential in healthcare and education sectors. GE Healthcare has invested US$ 50 million in its Bangalore facility and will be investing an additional US$ 25 million soon. Philips plans to make India one of its global production hubs for medical equipment by investing substantially on upgrading of its two acquired manufacturing facilities in the country and increasing their capacity. The government, along with participation from the private sector, is planning to invest US$ 1 billion to US$ 2 billion in an effort to make India one of the top five global Pharmaceutical innovation hubs by 2020. MEDICAL TOURISM In 2007 India treated 450,000 foreign patients ranking it second in medical tourism. According to a study by McKinsey and the CII, medical tourism in India could become a US$ 2 billion industry by 2012 (from US$ 350 million in 2006). Credit Suisse estimates medical tourism to be growing at between 25-30 per cent annually. The key selling points of the medical tourism industry are its cost effectiveness and its combination with the attractions of tourism. Treatment cost is lowest in India—20 percent of the average cost incurred in the US, Singapore, Thailand and South Africa. Besides world class medical facilities, India is also trying to promote its traditional medicine such as ayurveda. AREAS OF OPPORTUNITY The fast growth in the Indian healthcare sector has created various pockets of opportunities for investors. A FICCI-Ernst and Young (EY) report highlights several such areas within the healthcare sector. ? Medical infrastructure forms the largest portion of the healthcare pie. Beds in excess of 1 million need to be added to reach a ratio of 1. 85 per thousand at an investment of US$ 77. 9 billion. ? The medical equipment industry is around US$ 2. 17 billion and is growing at 15 per cent per year. It is estimated to reach US$ 4. 97 billion by 2012. ? The medical textiles industry is projected to double to reach US$ 753 million by 2012. ? Clinical trials have the potential to become a US$ 1 billion industry by 2010 and the health services outsourcing sector has the potential to grow to US$ 7. 4 billion by 2012, from US$ 3. 7 billion in 2006. Government Initiative The Government launched the National Rural Health Mission (NRHM) in 2005. It aims to provide quality healthcare for all and increase the expenditure on healthcare from 0. 9 per cent of GDP to 2-3 per cent of GDP by 2012. During the 2009 interim budget, the government has allocated US$ 2. 42 billion for NRHM. HEALTH CARE INDUSTRY IN INDIA AND THE GDP Expenses incurred by the Indian Government on health care are the highest amongst developing countries. Indias expenses on health care sector comprise 5. 25% of the GDP. Chances are that the health care market could experience a hike and attain a figure ranging $53 to $73 billion five years from now. This in turn will reflect an increase in the gross domestic product to 6. 2% GDP. The health care industry in India earns revenues accounting for 5. 2% of gross domestic product. Employment opportunities are provided to as many as 4 million people in the health care segment or other related sectors catering to the health care industry in India in some way or the other. Due to the progressive nature of the health care sector in India, several foreign companies are intending to invest in the country. MEDICAL EQUIPMENT INDUSTRY Medical devices market in India to reach $1. 7 billion by 2010 Medical devices and supplies market in India is expected touch USD 1. 7 billion in 2010 growing at the rate of 23% annually in the coming years from the current Rs. 5750 crores. Medical device market share division |Others |11% | |radiology equipment |15% | |reagents |20% | |physical /chemicals analysis equipment |14% | |instruments,appliances,disposals |40% | [pic] Affordability by patients, increased awareness on health care, improved hospital infrastructure and the increased disease patterns are listed as the primary drivers boosting the growth medical devices industry. Free market environment, a developed industry and investment in health infrastructure are amongst other factors that the growth of high quality medical devices industry. Among the segments in the medical devices market diagnostic equipment leads with Rs. 2000 crores, surgical equipment supplies worth Rs 1300 crores comes second and imaging and electronic treatment devices follow with Rs 1300 crores and Rs. 1000 crores respectively. The Indian medical equipment market is dominated by the medical instruments and appliances used in specialties such as ophthalmic, dental and other physiological classes. This segment accounts for 26% of the total market followed by orthopedic/ prosthetic goods segment accounting for 19% of the total market. Medical supplies such as bandages and disposables such as syringes, needles and catheters together constituted 21% of the total market. The other equipment which is in demand is high end specialty electro medical equipments that accounted for 11% of the total market. X-ray apparatus accounted for 10% of the total market. Another high growth segment in the medical devices industry is diagnostic kits. Diagnostic kits have a growth rate of 30% and a market size of USD 133 million in 2005. They include the reagents and the medical kits. With over fifty companies operating in diagnostic kits, the market has seen several interesting trends. High import dependency Imports constitute over 50% of the market. Most imported products have high gross margins. Currently, the high value imported products include cancer diagnostic, medical imaging, ultrasonic scanning, and plastic surgery equipment. However, the market is becoming increasingly competitive due to low entry barriers (for MNC’s), an increasing number of players and an expanding consumer base. The medical devices market for exports from India is estimated around USD 509 million with a CAGR of 22. 15%. The exports mainly consist of dental instruments, surgical items and other laboratory equipment. Prominent MNC’s operating in the Indian market include B Braun, Becton, Dickinson and company, Bayer, Johnson and Johnson, Phillips ,Roche, Siemens and GE. Some of the domestic players hat have consolidated their market position include, BPL Healthcare, Godrej Healthcare, Nicholas Piramal India Ltd. , Opto Circuits India Ltd. and Advanced Micronic Devices Ltd. Despite strong growth rates, the market remains disproportionately small, ranking among the top 20 in the world, but with a very low per capita spending. Major issues and constraints found to cripple the industry are India’s dependency on imports for supply of medical devices, strict industry regulatory environment, low level of healthcare insurance and low levels of healthcare facilities and awareness especially in rural areas. Indian medical devices supply is heavily dependant on the imports from other countries like the US, Japan, the UK, France, Finland, Germany, etc. It is estimated that around 50% of India’s medical devices sales is through imports. Domestic production consists primarily of low technology products (like surgical textiles and other medical supplies), whereas the demand for high technology devices is met predominantly by imports. 1. 2 LITERATURE REVIEW: Lead generation (commonly abbreviated as lead-gen) is a marketing term that refers to the creation or generation of prospective consumer interest or inquiry into a business products or services. A lead is a sign-up for an advertiser offer that includes contact information and demographic information. There are two types of leads in the lead generation market. 1. Sales leads: Sales leads are generated on the basis of demographic criteria such as FICO score, income, age, HHI, etc. These leads are resold to multiple advertisers. Sales leads are typically followed up through phone calls by the sales force. Sales leads are commonly found in the mortgage, insurance and finance markets. 2. Marketing leads: Marketing leads are brand-specific leads generated for a unique advertiser offer. In direct contrast to sales leads, marketing leads are sold only once. Because transparency is a necessary requisite for generating marketing leads, marketing lead campaigns can be optimized by mapping leads to their sources. The nature of lead generation depends entirely on the decision process of the buyer. For complex products and services requiring a complex decision process, the keys are identifying the most likely prospects and then educating and qualifying them before deploying more expensive sales resources. Successful lead generation is one of those things that is going to lead almost any business to massive successes. Branding tools, building effective lists and providing value are the activities that lead to success of the business. LEAD GENERATION TECHNIQUES Most of the fastest growing B2B companies do not rely solely on just one sales lead generation method. They have a complete arsenal of sales lead generation tools at their fingertips that they can use at any given time. By using these eight proven B2B sales lead generation methods, you will capture more sales-ready opportunities for your salespeople to turn into new business, meaning greater sales revenue and profits for your company. Relationship marketing Relationship marketing is the approach underlying all of the sales-lead-generation-success methods. Sales lead generation using this method simply refers to cultivating a personal, sales-winning relationship with your prospects. Keeping in touch with prospects via a series of ongoing communications and offers throughout your prospective customers consideration processes lets you pick up sales others leave on the table. Complementary partner referrals By joining forces with complementary partners, you can instantly multiply your sales lead generation pool and make it easier for companies to engage in doing business with you. Of all the sales lead generation programs, complementary partner referral programs generate the highest quality B2B sales leads. Internet marketing and search engine optimization Business buyers are more sophisticated and getting harder to reach than ever. Studies show that about 90% of business buyers start with research on the Internet. Therefore, its critical to have a well-tuned sales lead generation program that includes Search Engine Optimization (SEO)/Internet marketing strategies to attract prospects at the beginning of their buying cycle. Telemarketing Even though many people despise the thought of telemarketing, it is very effective for sales lead generation when executed properly. Telemarketing is a personal marketing and sales lead generation technique that offers a cost-effective, efficient alternative to field selling, but it can be significantly more expensive than direct mail email. By including telemarketing in your B2B sales lead generation marketing plan, you can reach up to thirty decision-makers a day. In contrast, with field sales, you can reach only four or five decision-makers a day. Direct mail may cost as little as a dollar, and email is often much less. However, if you consistently prospect for and nurture leads via phone, you will consistently generate qualified sales leads. Email publications By creating your own email newsletter, you could send out industry news and tips to suspects in your market. Since you will be on your prospects minds more often than your competition, eventually, your sales leads will turn into actual sales. Direct mail Sales letters can be an excellent sales lead generation method. But most sales and business professionals do not know how to use this lead generation technique effectively and efficiently. Print advertising When done correctly, print advertising can be a highly effective sales lead generation activity. But these publications that deliver messages should directly target the audience. Event marketing Whether you do it live, through the telephone (teleseminars) or via the Web (webinars), seminars and workshops are a great sales lead generation tool. People who attend the seminar have an interest in the information that is presented and a need for your product or service. Live seminars can be done inexpensively. Teleseminars are the least expensive, with the only costs being conference phone line rental and promotion fees. Webinars are more expensive but it creates a very interactive environment for attendees without having to leave the office. LEAD GENERATION PROCESS: There are various steps in a lead generation process. They are as follows: Building the list of various potential customers Scheduling appointments Closing the sale Fellow up list-clients and customers Identify most qualified prospects More closing Keep in touch with prospects Rinse and repeat 1. Building a List Building the list is the most important asset. Most prospects aren’t ready to buy the first time you come in contact with them, but they may be ready at some stage in the future. A well developed list, packed full of prospective customers allows you to see better returns, cut marketing costs and maximize the returns from the money you do spend. A good list is detailed, broken up into different types of buyers and is regularly updated with new information. It’s the backbone of every good lead generation system. 2. Scheduling Appointments For those businesses with a more complicated sales process that requires a personal approach, once a prospect shows interest the next step is to arrange for a meeting. Depending on your business and resources you might consider using a professional appointment setter to do the legwork. 3 . Closing the Sale If the prospect express an interest to meet and gives an appointment,then theyre interested in what you have to sell. if the client is interested they will buy and if they are no they will deny. Whatever may be the result, by closing the sale the process moves along. You may have a new sale. You may move a prospect along your sales system towards a future sale. You may have eliminated a prospect that could have cost you time in the future. 4. Your Follow Up List – Clients and Prospects As the list grows it has to split it into two (or more) kinds of follow-up lists. One is for current and past clients. Ask them for future business, sell new products and services and ask for referrals. For existing customers you’ll also look to use effective customer retention programs. The second is of the potential clients that are not turned into customers yet. . Identify the most-qualified prospects The prospects has to be divided into most qualified and normal customers. More time has to spend on qualified customers as they are the permanent customers. 6. More Closing If the prospect didnt buy from you the first time, you should have put him on your mailing list. Other ways to follow up with him so youre there when he is ready. 7. Keep in touch with prospects Keep delivering useful content to your prospects, keep making offers, closing, and asking for the sale with all your prospects who havent bought yet. You never know when theyre ready to buy. But when they are, you want to be there. 8. Keep in touch with customers and clients Once you convert a prospect into a customer, dont ignore them! Its more profitable to do business and keep in touch with clients who know and trust you. Advertising and prospecting for new business, in the cold marketplace, is the most expensive kind of business development. 9. â€Å"Rinse and Repeat! † Turn your long-term lead generation techniques into a repeatable cycle. Turn lead generation techniques into a system. Dont reinvent the wheel. . 3 COMPANY PROFILE VISION –N- MISSION To establish Global Healthcare Companies in terms of their products business by being a responsible support partner, making the healthcare products and services available at grass root level of in most reliable, efficient, cost-effective and ethical manner. Company believes in revenue generating relationships with all our business associates. TAXUS – Profile Ta xus group of Companies engages in the development, manufacture, and sale of medical technologies equipments for various hospitals and electrical objects in India. We are specialized into sterilization range that includes ascepticizer,air purification system,hands sterilization system and EO sterilizer ,others are bio medical waste management system,autoclaves, pharma refrigerator,c for patient care. In addition, it offers repair, technical support, and installation services. The company was founded in 2002 and located at 308, SGL Plaza, Sector 9, Rohini, D. C. Chowk, New Delhi – 110085. We passed the International Quality System Certification of ISO 9001 in 2006. Taxus Meditech is a leading manufacturer of medical equipments having state of the art factory at Kala-Amb, Himachal Pradesh. Taxus Meditech was formed in 2002 and since grown step-by-step from a small trading concern to a company reputed and respected for manufacturing quality products at reasonable prices. The company has recently set up a factory at Kala-Amb, Himachal Pradesh. Taxus Meditech intends to increase it’s sales from current Rupees Three Crore to Rupees Ten Crore, with the start of this factory. Our company is managed by experienced professional team and talented engineers. We have established nation-wide sale and customer service network. Sustained technical innovation, strict quality control and comprehensive after-sales service constitute our core competence, and create a solid foundation for our healthy growth. We are already supplying goods to various Govt. organizations like Indian Armed Forces, Central Govt. Institutions like E. S. I. many State Govt. Institutions. For detailed information about our various products, you can visit our website: www. taxusgroup. com Taxus Meditech was formed in year 2002 by Mr. Satyen Sharma. At that time, it was called Taxus Surgicals and was basically a trading concern. Initially it traded in medical consumables and slowly forayed into marketing of more respectable medical equipments. Over a period of time it became leading seller of Asepticization systems for operation theaters and other areas where sterilization is of utmost importance. In year 2005, Taxus got into an agreement with S. S. Technomed Pvt. Ltd. , Tronica city, UP, wherein it got exclusive rights to get product manufactured under its brand name. Since S. S. Technomed could not meet the quality and quantity requirements of Taxus, so Taxus forayed into manufacturing on its own. In year 2006, the company rented out a shed in Rithala, Rohini, Delhi, and the first machine was manufactured from there. Due to it’s philosophy of quality products at affordable prices, the company is always over booked with orders. In year 2008, an urgent need for capacity expansion was felt and for that land was procured in special category state of Himachal Pradesh. The choice was made of Himachal Pradesh primarily because of income tax exemption for five years and excise exemption for ten years. The work on building construction was started in October’08 and got over in April’09. Taxus Meditech Customer Contact Points Hospitals-Diagnostic Centers, Blood Banks, Dialysis Centers, Teaching Institutes, Training Centers, WHO, National Healthcare Programmes, Relief Committees, railway Hospitals, Institutional Hospital, B. H. E. L Hospital. Product portfolio 1. ACEPTAZONE ULTIMA 2. Bio-Medical Waste System 3. The Disinfaction System Bioster 4. Pharmaceutical Refrigerator 5. Hands Disinfaction System 6. Pura Air 7. Safe- Zone SERVICES TAXUS MEDITECH OFFER The Taxus Service Platform is creating an exciting new paradigm in customer services. Our mission in service is to assist you in achieving the optimal performance and efficiency from your taxus equipment. We have consolidated our Service Centers and expanded our On-Site Services to support you with a level of technical expertise and individualized service that is second to none. Repair Services The taxus commitment to high quality maintenance and repair services starts with our team of highly skilled service technicians, and includes detailed service inspections, competitive pricing, expert maintenance of your instruments and equipment, and responsive customer care. And you can be assured that only equipment repairs performed by taxus are guaranteed to meet original specifications. Technical Support We have qualified Technical Support Representative. With individual expertise and direct access to certified technical and engineering resources, the TAXUS technical support staff will work with you to resolve your technical concern to your satisfaction. Installation Services From conceptual design and technical specification, to physical installation and operational validation, resources from all areas of the taxus Service Platform come together to support every aspect of your installation. Customer Service Our goal is to provide you with a new benchmark in Customer Service. Whatever your needs taxus Customer Service is your primary point of contact to the taxus Service Platform. Wherever you are located ,our Customer Service Representatives are available during regular business hours from Monday through Friday, 9 AM to 8 PM, , and are always on call to assist you. Approach: At taxus we believe that in product design, the best products are created when designers and engineers work side by side. At taxus, our team of designers,and engineers work side by side to ensure all the project needs are incorporated at the earliest stage. Our unique and cost-effective approach allows us to quickly identify and reduce the project risks and enables complex briefs to be turned into successful products tailored to their market. Integrating with our Clients Taxus approach specifically addresses the problem of harnessing the knowledge and expertise of our clients. I Our experience over many years has shown that this approach is particularly important for medical device development and product design involving research and development or significant technical challenges. Team Up with Taxus Meditech Taxus Meditech is very vibrant organization with old heads to think and young legs to run. The team is very dynamic and professionally managed organization that has grown at a Compounded Annual Growth Rate (CAGR) of more than 50%; the highest achieved by an organization in similar capacity and forged strategic alliances with world leading Medical devices and Equipment Companies in recent past. ? Taxus Meditech is absolutely focuse d to establish it self as force to reckon with in healthcare products and services business in the wake of all health care business scenarios and on the brink of tremendous growth prospects. And we understand the importance of workable models to achieve the business objectives of our own and our principals and we believe in mobilizing the financial resources to suit the exponentially growing healthcare business. ? Taxus Meditech armed with meaningful insights on domestic trends, market behavior, and regulatory matters. Taxus Meditech can act as torchbearer to global companies interested in tapping the Indian market. ? Taxus Meditech has an excellent track record, having worked with reputed companies such as B. Braun, US Surgical, Tyco Healthcare, BD, Terumo, Bard, Convatec, Arrow International, Ziehm, Sunder, and Shenzhen Anke. ? Taxus Meditech can also undertake Co-Branding collaboration (Joint Venture)Manufacturing Collaborations. Given its inherent strengths in the relevant market sectors, Taxus Meditech is in position to devise marketing strategies independently/together with Principals. These services are offered through highly acknowledged and reputed professionals from the field of Sales and Marketing, HRD, Corporate Finance, Production and Engineering etc. , ? Taxus Meditech has it’s own dedicated channel partner network which is made available to all its associates for market penetration and consolidation. This results in very cost effective operation given the infrastructure facilities (Warehousing, logistics, MIS etc. , OBJECTIVE OF THE STUDY: †¢ To understand the importance and role of lead generation process in selling of bio-medical equipments. †¢ To understand the factors that are helpful in creating brand and product awareness and brand image. †¢ Market exploration for the company ACEPTAZONE ULTIMA of Taxus Meditech. To understand the buyer and create customer for the products of ACEPTAZONE ULTIMA. 1. 5 SCOPE OF THE STUDY: As a part of the internship programme and research, 50 hospitals has been visited including Multi speciality,Super speciality hospitals and kidney centers. These hospitals are confined to Delhi city only. ABOUT THE PRODUCT: ACEPTAZONE – ULTIMA A Unique Room Ascepticization System (A Product From An ISO 9001:2000 Certified Company) [pic] ACEPTAZONE ULTIMA Medical successfully developed an innovative dialyzer using the worlds first cuprammonium cellulosic hollow-fiber membrane (Bemberg HF membrane). Since then, ACEPTAZONE ULTIMA Medical has established a leading position as a supplier of dialyzers to more than 60 countries worldwide. In addition to dialyzers, ACEPTAZONE ULTIMA Medical has applied its core technologies for membrane separation using hollow fibers and absorption in various areas of healthcare and industry. The product lineup includes devices for the treatment of immunologic or intractable diseases, leukocyte reduction filters to prevent adverse effects associated with blood transfusion, and virus removal filters used in biopharmaceutical production for export worldwide. ACEPTAZONE ULTIMA Medical, a pioneer in blood purification, will continue to contribute to global healthcare with its unique technologies in close collaboration with members of the ACEPTAZONE ULTIMA Group. Brief description about the product: ASCEPTOZONE can be used at a place where different kind of infections is present. The Unit can be used in Hotel Rooms, Hospitals, Nursing Homes, Food Processing and Packing Areas, Beverages Mineral Water filling area or at a place where Sterilization is needed. In view of the above Ozone Unit provides environmental sterilization, Deodorization of air in the clean areas. There are three aspects of air purification: Filtering the air or reducing the dust content, -Removal of any bad odour from the air (Volatile organic compounds), -Sterilization of air from germs, allergens, bacteria, fungi and viruses. COMPONENTS FOR AIR ASCEPTICIZATION SYSTEM 1. OZONE GENERATOR 2. NEGATIVE ION GENERATOR 3. PROGRAMMABLE TIMER 4. TIME TOTALIZER 5. CHOKE 6. U. V. TUBES 7. NOISELESS FANS 8. POWER CHORD 9. ON/OFF ROCKER SWITCH 10. ATOMIZER 1. Ozone Generator: It generates ozone through corona discharge method. High voltage is applied at two ends of the Pyrex glass tube resulting in corona discharge. Part of oxygen passing through glass tube gets converted to ozone. This is the most popular method worldwide producing ozone. 2. Negative Ion Generator: Abundance of negative ions in air lead to physiological well being of human beings. Through a carbon rush electricity is passed resulting in discharge of negative ion in atmosphere. 3. Programmable Timers: These are digital timers programmable up to eight (8) times per day for complete week. Week after week it raise the same program until it is re-changed. 4. Time Totalizer: It simply calculates the time in hours that a given system has run. 5. Choke: The choke produces high electricity for small moment to start the U. V. tube. 6. U. V. Tubes: These tubes are made of quartz, which enable U. V. tubes to pass through it unhindered. 7. Noiseless Fans: Two fans provided as exhaust. 8. Power Chord: A Chord to connect system to power source. 9. On/Off Rocker Switch: Quality rocker switch is provided to switch on and off a given function in the system. 10. Atomizer: It creates a dense fog like spray of water vapours. A motor creates high vacuum in which water is suck through and passes through a very thin nozzle resulting in dense fog like spray. Features: . The device should be suitable for disinfections deodorization of different enclosed areas. 2. It should have four ultra violet sources for disinfections of room up to 4000 cu ft. volumes. 3. The ultra violet sources should produce emission in germicidal band of 2537A. 4. It should have an elapsed time counter to monitor the operative time of the U. V. sources. 5. It should be equipped with 500 mg ozone generator to provide ozone treatment. 6. It should have independent timer controls for U. V. , Ozone ULV Atomizer. 7. It should have tube guard shutters to enable it to be used in presence of personnel. . It should be capable of sterilizing the air through direct UV rays by opening the shutter in absence of personnel. 9. It should have negative ion generator. 10. It should be equipped with an ‘Atomizer’ to spray the bactericide with minimum droplet size of 5 micron. 11. Should have following independent selectable operating modes with independent timer controls: †¢ UV rays with fan †¢ Ozone with fan †¢ Atomizer 12. Atomizer should give consistent particle size of 5–15 micron (selectable) should have reached of over 25 feet. It should be able to use both water oil based solutions. 13. It should be on castors for easy movement from one room to another. 14. It should have self-sealing doors with magnetic gasket. 15. It should be quoted along with consumables, if any. Lead generation technique used in Taxus Meditech: In Taxus Meditech the selling of bio medical equipment is made by â€Å"Relationship marketing†, a sales-winning relationship with the prospects. A personal approach with the clients is made to explain about the equipment and its features leading to closing of the sale. After closing the sale a constant touch with prospects is made to convert them in long lasting customers. Lead generation process of Medical equipment ACEPTAZONE ULTIMA: Various steps involved in the lead generation process are as a follows: 1. Identification of list of potential customers(doctors): A list of nephrology and gasteroenterology departments doctors of various hospitals is made by using both primary and secondary data. Primary data is provided by the organization and secondary data is collected by internet. various super speciality,multi-speciality and kidney centers are taken into consideration. 2. Fixing of appointments with the doctors: After collection of information of various doctors ,appointments are fixed so as to meet them and explain about the product. appoinments are fixed by using cold calls, references from the organization, direct approaches to hospitals etc. , In some hospitals a particular day is scheduled to meet the doctors for business activites and on those days the appointments are fixed. 3. Closing the sale: After taking appointments, an interaction is made with both nephrologists and gasteroenterologist doctors separately. A detailed description about the equipment is made to the doctors leading to the closing of sale . In this process various objections of doctors regarding the product are cleared. Some doctors may be interested in purchasing the product and some are interested to purchase whenever there is a requirement. One of the main criteria associated with the equipment is its price. As the price is high some of the doctors hesitate to purchase and they will do it whenever there is a requirement and necessity of that equipment. In such cases frequent visits are made to convince the doctor to purchase the product. Dealing with the department: Objective and purpose: The equipment is mainly concerned with the nephrology department doctors to treat the patients suffering from various diseases like glomerulosclerosis, acute hepatic failure, Crohns’ disease, multiple myeloma etc. , So a lot of attention is required as the equipment is used more frequently to treat nephrology diseases. Objections : A complete explanation about the equipment ,its usage ,features and advantages is made to the doctors of the entire department. Various objections regarding the working,handling of the equipment and negotiation of the price is cleared. The frequency of usage of the equipment is high to treat these diseases. A strong confidence regarding the benefits of the equipment is created by explaining various cases that have shown positive results. NEPHROLOGIST DOCTORS : |S. NO |NAME OF THE DOCTOR |HOSPITAL | | | | | |1 |Dr GIRISH NARAYAN |KAMINENI WORKHARDT | |2 |DR. C. SHEKAR |MEDWIN | |3 |Dr. SATYANARAYANA |GLOBAL | |4 |Dr. ANIL |APPOLO | |5 |Dr. KIRANMAI |SAI KIRAN KIDNEY CENTER | |6 |DR. SEETHARAM |PRIME HOSPITAL | |7 |DR. AMIT SAXENA |CARE HOSPITAL BANJARA | |8 |Dr. JAYDIP RAI CHAUDRI |YASHODA HOSPITALS. SOMAJIGUDA | |9 |Dr. ANIL |APOLLO HOSPITAL JUBLIEE HILLS | |10 |Dr. DILUP M BABU |SATHYA KIDNEY CENTER | |11 |Dr. RAMESH |ADITHYA HOSPITAL. |12 |Dr. K. G. RAJARAM |HYDERABAD KIDNEY CENTER | |13 |Dr. A. ARUNA |YASHODA HOSPITALS | |14 |Dr. RAJA SHEKAR CHAKRAVARTHI | CARE HOSPITAL | |15 |DR. RAJENDRA PRASAD |YASHODA HOSPITAL, SECUNDERABAD | |16 |DR. G. ANANTHREDDY |HARSHA NEURO CENTRE | Dealing with the gasteroenterology department: There are less number of gasteroentero diseases that can be cured by using this equipment. These are the following diseases that are treated: 1. Ulcerative colitis 2. Malignant rheumatoid arthritis Moreover there are few number of cases that are seen with the patients suffering from these diseases. Hence the frequency of usage of equipment is less compared to that of nephrological diseases GASTEROENTEROLOGIST DOCTORS: |S. NO |NAME OF THE DOCTOR |HOSPITAL | | | | | |1 |Dr. UMA DEVI |MEDWIN HOSPITAL | |2 |Dr. G. R. SRINIVAS RAO |YASHODA HOSPITALS | |3 |Dr. UMESH T |SAI PREETHI HOSPITAL | |4 |Dr. G. BHAGAVATH REDDY |VIVEKANANDA HOSPITAL | |5 |Dr. E. RAMANJANEYULU |KAMENENI HOSPITAL. | |6 |Dr. SHAMSUNDER. |SIGMA HOSPITALS, | |7 |Dr. UMAPATHI NAIDU |KAMINENI HOSPITAL | |8 |Dr. P. SHRAVAN KUMAR. |AMANI HOSPITAL. | |9 |Dr. RAJESH |BALAJI HOSPITAL. | RESEARCH METHODOLOGY: 2. 1 Sources of Data: This research involved a study, which was explorative in nature. It basically aims at gathering primary data from the hospitals (Doctors). 2. 2Sampling Design: Sampling design consists of: a) Sampling unit: The Multispeciality hospitals, Superspeciality hospitals, kidney centres. b) Sample Size: It was taken sample size of 50 Doctors for this study. c) Sampling Procedure: Stratified Random sampling procedure was followed. d) Sampling Method: Data were collected by meeting the doctors in hospitals personally. 2. 3 Methods of Data Collection: Primary Data Primary Data Collection: Primary data is collected by Survey. Here, only survey method of data collection is preferred which is very suitable to reach the researchers motto.  · Research Instrument: Printed questionnaire was used as the research instrument to collect the required information.  · Area of Survey: The survey was conducted in different location of Hyderabad and Secunderabad. Secondary Data Secondary data was collected by different mediums like colleagues, different company websites and data provided by company officials to carry out study. Tools used to analyze the data: SPSS and MS EXCEL were used to analyze the data. III. DATA ANALYSIS AND INTERPRETATIONS: 1. Nature of practice: |Type of hospitals |Frequency | |Multi Speciality hospitals | 28 | |Super Speciality hospitals | 15 | |Kidney Centres | 7 | [pic] INTERPRETATION: It is evident from graph that more than half (28) of the visited hospitals were Multispeciality followed by Superspeciality(15) and kidney centres (7) 2. Awareness about ACEPTAZONE ULTIMA Response | Frequency | |Yes | 9 | |No | 41 | |Total | 50 | [pic] INTERPRETATION: It is evident from graph that majority of the doctors (41) are not aware of the ACEPTAZONE ULTIMA double filteration plasmapheresis equipment and 9 doctors are aware of the product. 3. Factors considered while purchasing an equipment |Cost |9 | |Quality |5 | | Technology |6 | |All |30 | [pic] INTERPRETATION: It is evident from graph that doctors (9) give importance to cost followed by technology (6) and some (5) weight age to quality. Majority of them(30)give importance to all the three factors. . Does company brand image play an important role in purchasing decision: |response |Frequency | |Yes |42 | |No |5 | |may be |3 | [pic] INTERPRETATION: It is evident from graph that majority of the doctors (42) determine that the company brand image play an important role in purchasing decision. . factor that is most effective in building both product and brand awareness: |factor |frequency | |personal interaction with the sales people |25 | |online advertising |5 | |advertising in various medical magazinesjournals |5 | |pacing the product in medical camps |15 | pic] INTERPRETATION: It is evident from graph that half of the doctors (25) feel that personal interaction wi th the sales people will act as a good source to build both product and brand awareness,15 doctors recommend placing the product in medical camps followed by print (5) and online advertising(5). 6. Are you interested in the product: Response |frequency | |Yes |32 | |No |18 | [pic] Interpretation: It is evident from the graph that more than 60 percent of the doctors are interested in the ACEPTAZONE ULTIMA double filteration plasmapheresis equipment. 7. cross study between type of hospital and factors considered while purchasing: Type of hospital |factors influence purchasing | | | cost | quality |technology | |multi speciality |12 |10 |6 | |super speciality |7 |5 |3 | |kidney centres |5 |2 |0 | [pic] Interpretation: It is evident from the graph that hospitals gives more importance to the cost and quality of products mainly in Multispeciality hospitals followed by Superspeciality and then to technology. IV. FINDINGS The primary data collected from the hospitals by meeting Doctors and information collected by secondary sources led to the following key observation were made to meet objectives of the study. †¢ It is observed during the research about half of the doctors give more importance to the cost of products followed by good quality. As these equipments are expensive and its cost is directly charged to the patient, doctors give cost also as one of the main factors before buying. †¢ It is observed that awareness about the ACEPTAZONE ULTIMA equipment is very poor. About (41) of doctors are not aware about ACEPTAZONE ULTIMA and 9 doctors are well aware about it but not using right now. Because regular follow-up was not done by company people. It shows lack of promotion on a big extent. †¢ It is observed during the research that most of the doctors go with the brand name as they are proved in the market as they don’t want any kind of risk. †¢ It is observed that half of the doctors (25) feel that personal interaction with the sales people will act as a good source to build both product and brand awareness,15 doctors recommend placing the product in medical camps followed by print (5) and online advertising(5). †¢ Relationship marketing is main factor through which company can do in market. As promotion and advertising are integral part of any businesswhich can’t be ignored in this sector also †¢ It has been observed that doctors also take advice if available of those,which are using that particular product. V. RECOMMENDATIONS: †¢ As the ACEPTAZONE ULTIMA equipment is little expensive because of its superior quality but still by educating about these products, it may led to some tragic changes in the perception of doctors as this matter is of critical care of patients. †¢ It is difficult to approach every doctor as they don’t have enough time to listen about the product. So it is better to promote the product on medical conferences,medical camps,forums and special medical magazines. It is better to promote a foreign branded equipment with the help of local reputed doctors serving as the representatives for the product. This will develope a trust and confidence among other doctors. †¢ By doing so it will also develop a word of mouth pub licity among the doctors also. †¢ As in the tangible products industry people want to see it physically so demo should be arranged in strategic way which may alone persuade them to buy the product. †¢ So at the end I would say there are different people with different preferences some go with brand, some give more emphasis on quality and some gives more importance to cost. So company could make strategies to satisfy each individual needs. Relationships and references works a lot in this business as one doctors visit many hospitals. So by making relationship with those doctors may make company enter in many hospitals. †¢ A sale is never complete until it is referenceable. It could be done only when we provide solution according to customer need. LEARNINGS IN THE INTERNSHIP †¢ Now-a-days the health care industry has a tremendous growth and there is a lot of scope for new entrants in this industry. †¢ Lead generation is an essential key factor of personal selli ng process. †¢ Most of the personal selling occurs through relationship marketing and it is very essential to have a good relationship with the doctors, that lead o future sales also. †¢ The price of the product plays a key role in selling process and doctors like to purchase the product only when its results are practically proved with some evidence. †¢ Selling a less branded foreign medical equipment is complex compared to that of a branded equipment. ANNEXURE QUESTIONNAIRE Hospital Name†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Name of the Doctor†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Department†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Address†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Q-1 Nature of practice? 1. Superspeciality hospital 2. Multispeciality hospital 3. kidney centres. Q-2 Have you heard of ACEPTAZONE ULTIMA a unique room sterilize system equipment? 1. Yes 2. No Q-3. hat factors would you consider while purchasing the equipment? 1. Cost 2. Quality 3. Technology 4. Reference of others 4. All Q-4. Would you like to have a demo about the equipment before purchasing it? 1. Yes 2. No 3. If required Q-5Which one would you feel that will help to build brand awareness about the product? 1. Personal interaction with the sales people 2. Online advertising 3. Advertising in various medical magazines journals 4. Promoting the product in medical camps Q-6 Does company brand image will play a vital role in purchasing of a product? 1. Yes 2. No 3. May be Q-7 What things do you keep in mind before buying consumable critical care products? 1. Cost to hospital 2. Patient comfort 3. Cost to patient 4. 1 2 5. 1 3 Q-8 Are you interested in the ACEPTAZONE ULTIMA double filteration plasmapheresis equipment? 1. Yes 2. No REFERENCESs www. ibef. org/industry/healthcare. aspx wikipedia. org/wiki/Healthcare economywatch. com/world-industries/health-care/ www. prlog. org www. ficci. com/media-room www. expresshealthcaremgmt. com www. shethimpex. com www. vital-signs. com www. highbeam. com www. bbraun. co. in oxfordjournals. org https://www. ey. com/Publication/vwLUAssets/FICCIErnst___ Young_Healthcare_Report_- _Fostering_quality_healthcare_for_all/$FILE/FICCIErnst++ Young+Healthcare+Report+-+Fostering+quality+healthcare+for+all. pdf

There Is Not One American Identity - 1066 Words

There is not one American identity. There is not a single consistent plan for what American policy is, should, or will be. Sure, this political scientist might present a plan for a specific crisis, but there is always a politician in the wings with another plan to counter the first. Every politician’s opinion is different, just as every citizen’s is. Our experiences shape our identities, as does the information we are fed in school, by our families and friends, as well as the media. The view I have of the United States and its place in the world is quite different than most because I am a first generation American. Moreover, my family comes from Venezuela, where their international policy is starkly different than America’s. The United States of America’s international role has unquestionably shaped my opinions, outlook, and behavior. To most Americans the United States works on an imperial system, they are the center of the world with the United States go vernment controlling most of the world with sanctions and leading by example. To other developed countries like Denmark, Australia, and Canada the image of the United States seems less like a hegemony and more like another country working toward the greater good. We see this in their news articles and in their responses to politicians’ speeches. For me, it is definitely beyond that. My parents and family still in Venezuela critic every action or lack thereof. My closest friends live in Scotland and England and frequentlyShow MoreRelatedHow Should One Define The American Identity?1642 Words   |  7 PagesHow should one define the American Identity? The American Identity should be defined as multicultural individuals who commit to similar common values, ideas, beliefs, and personal freedom rather than being defined by race, ethnic identity, and religion. 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Employment Relations and Labour Market - Free Samples to Students

Question: Discuss about the Employment Relations and Labour Market. Answer: Introduction In this report the main discussion is on the labor management relations. It gives an outlook to a relationship of the employees which help the organization to attain the goals and objectives of the organization. In this industrial life, aggregate bargaining and exchanges unionism is taken into consideration. It is very essential to maintain the industrial relations, so that company can work in smooth way. In this report, the 4 players are considered that help to maintain the labor management efficiently. The trade union of Singapore was established in 1951 and the operations are also taken into consideration. In this the 4 players employer, employees, government and trade union are given more focused. The labor management relations Act are commonly concerned with the Taft Hartley. It consist of various purposes like, It assist to reduce or minimize the disputes which are concerned with industry. The next purpose is to position the employers in a position which is equal and which give s emphasis on the bargaining and labor relation procedures. LMRA gives focus on the federal labor law which is concerned with the attitude of the right employees that add the restrictions on the unions. In this the guarantee is made by assuring the freedom of speech and conduct to employers and the individuals. The main aim of the policy is to give peaceful procedures that prevent the employer and the employees from disrupting in the rights of the legitimate. If we consider the labor management relations, then it is seen that it is connected to minimize the disputes of the industries and also to provide the equal position to the employer which have labor relations methods. The main problem that is arised in connection with labor then it is seen that it is based on the competitive advantage. With the enhancement in the competition and the pressure it is seen that the business goals and objectives is very essential part or the element for the organization and if it is effectively supported by the workers or the employees, then it can be beneficial for the company (Ehrenberg Smith, 2016). 4 key Players of LMR The main 4 key players in the labor management relations are: Employer, employee, government and trade unions. It is very important to maintain the good relation, so that the workers can give their best towards the work. The 4 key players are discussed below: Government is concerned with the laborer and with the monetary segments. The main aim of the government is to see the issues that are concerned with the unions and the administration so that the settlement can take place in proper way. It will be beneficial for the Singapore, and enhance it level of productivity. Exchange union is concerned with making the advancement in the working procedure of the workers. The working pattern get enhanced by making correction in industrial relation act, wages act and also takes into consideration working environment. If proper measures are taken into consideration by the nation, then it gives a positive effect on the workplace and also enhance the connection between the business and. Also the increase is seen in the investments which are based on the monetary fund (Jirjahn, 2016). The Singapore national employer federation explains to the union to help the venture management and industries so that business can conduct its operations and can increase the level of productivity. It assists the employers to achieve the targets and to conduct the day to day operations. The active plays are helped by the people or the members who are from the corporate background to enable the partnership that exists in tripartite. The employees Of LMR focus to enhance the employability by taking assistance from the policies which help the employees to work efficiently and effectively towards their work. The members from the corporate background assist the employees to work in a given direction. To attract more investor the employees are given wages according to that and also by this the investors can be attractive in effective manner (Pang Lim, 2015). Employees are an important asset for the organization. Employees face many problems in various different situations. They should have the knowledge to deal with the problems that are prevailing, so that the work cannot be hindered and the goals and objectives can be attained in effective manner. If the employees who are working in the organization are dependent on the specialists then it will give direct focus on the organization (Christiano, Eichenbaum Trabandt, 2016). The company tries to gives focus and also to enhance the labor incentives, so that the workers can conduct its operation properly with full dedication. The employees who conduct their activities in the remote areas and who work on a daily pay basis should be given focus, so that their efficiency cannot be ignored. The company should also consider enhancing the retirement age so that the jobs can be easily available to the specialists (Tan, 2016). The company should give salary or the pay according to the skill or the qualification of the worker. If the worker who possesses skill is not given a good salary then it cannot be justified. The salary of the workers should be enhanced according to the skills and qualification of the workers. It is very important to give focus on enhancing the relationship with the trade unions and also with the employers (Den Haan, Ilzetzki, Ellison McMahon, 2017). The assistance is given to the trade union by the employees who give an extra advantage to the employees. Training is also considered as an important aspect for the development of the employees. IF the employees are given proper training, then they will be able to complete their activities on time and with greater efficiency. Trade union is very beneficial for the company, if they are appointed half of the concerned and problem of the employees are solved (Chua, Lim, Ter Chew, 2014). To manage the effective relations the trade union is considered as a great role to be given focus on. The trade union objective is to give employment to the people who are needy for the job. Nowadays the level of competition is also enhancing, it helps to the survive in the competition. When the support is given from the trade union, it is seen that the level of performance is enhanced in effective manner. The status and working pattern of the employees is enhanced with the change in the performance level. The main focus of the trade union is to provide harmony between the workers and the employers. It is seen that if the performance level of the employees is enhanced then the labor relations are also increased. Trade union takes into consideration those problems that give focus on the industrialization and which will enhance the benefit of the managers (Tremewan, 2016). Analysis of Competitive Advantage By focusing on Singapore, it is seen that industrial relations that are concerned by the relationship of tripartite is between the labor movement, employers and the government. It is very essential to maintain the level of competition and focuses on inducing more and more investors so that the different situations can be considered and solve in proper process. For example, if the problems arise which are concerned with the financial development .The problems which are analyzed are for the long term and also it is linked with the managers and the company (Weiss, 2014). The Progressive wage model is concerned with productivity and it assists to enhance the wages of employees by upgrading skills and also improves the level of productivity. This wage model is for the workers who are engaged in the activities like cleaning, security which are the services that are outsourced. The model helps to enhance the level of motivation which is implemented by the national wages council that also gives main focus on the wage increments. NTUC helped by attaining the changes of the workforce law and the industrial relation Act (Schmeck, 2013).The business in Singapore changed their constructive reaction by covering large population which started by taking into consideration directors, experts and officials. The LMR is an important feature which enhances the advantages that are prevailing in the workplace. The employees take many leaves and company also gives extra benefit and leaves to its employees who are working in the organization. The employees are offered mar riage leave, maternity leaves, child sick leave and there are many variations that are taken place. For offering the advantages or the benefits to the employees it is very essential to take permission from the government of the Singapore and also by the benefits is offered by the trade union which is considered with Singapore. When the company gives advantages and offers an environment which is suitable for the worker, then it is seen that the level of motivation of the employee is enhanced in effective manner. If the working pattern of the employee is enhanced then the worker is more dedicated towards the work and tries to attain the objectives and goals of the company (Leamer Storper, 2014). The four players of the LMR are stated which satisfy the obligations. LMR motivates the employees to work in efficient way and also to conduct the operations in Singapore in proper way. LMR of the Singapore has also helped to enhance the level of productivity and also to build the workforce of the company. If there is an extra ordinary work performed by the workers then it can be seen that the employee can easily attain its goals. There should be fix wage system which should be adopted so that the workers can conduct their activities properly. If the wages and training is given to employees then it will help the company to retain more and more employees in the organization. National wage council policies and regulations are based and focused for negotiation and also for the settlements of the conflicts. It helps to attain the domestic and productivity growth (Lavoie Stockhammer, 2013). The main focus and consideration is given on the international competitiveness and the employment situations that are prevailing in the market. The wage that is offered to the workers should be according to the qualities and performance which they are performing in the company. There are various policies and procedures that are focused on resolving the conflicts. The wage system should be more flexible so that the employee can consider the changes which are prevailing in the market in proper and with full dedication. The minimum wage system gives focus on the enhancing the flexibility and also the level of competition and gives enhancement in securing the job (Waring Lewer, 2013). The wage structure gives main emphasis on establishing the proper understanding between the employer and the employees who are working in the organization. The employers consider the proper wage system that consider the flexibility and also helps to increase the value for the of the workers. If the employees have the feeling of competition, then they can give their best towards the work and also their position in the company can be increased. It is the responsibility of the top management to give motivation to employees who are working in the organization, so that there can be enhancement in the performance level of the employees (Metters Metters, 2017). Conclusion If we take into consideration the analyses of the report, it is seen that there are various threats that are faced by the Singapore tripatism. If proper training is given the working pattern and skills can be enhanced in effective way. The conflicts are solved by the employer, government and the trade unions. The report gives emphasis on creating and marinating the labor relations of the organization. It is vital to have a viable work connection administration. The representatives who are working in Singapore improve the level of competition for the organization. The administration and exchange union of Singapore gave many favorable circumstances to the representative like security of the specialists, wages of the laborer. The opening for work for the representatives is improved in legitimate way. In the event that appropriate preparing is given to the representatives, at that point the profitability can be expanded productively and furthermore the workers feel devoted and inspired t owards the work. The workers help the organization to accomplish the goal of the organization. References Christiano, L. J., Eichenbaum, M. S., Trabandt, M. (2016). Unemployment and business cycles.Econometrica,84(4), 1523-1569. Chua, S. C., Lim, Y. W., Ter, T. T., Chew, S. B. (2014). Efficiency wage theory: Evidence for Singapore manufacturing sector.The Singapore Economic Review,59(03), 1450021. Chua, S. C., Lim, Y. W., Ter, T. T., Chew, S. B. (2014). Efficiency wage theory: Evidence for Singapore manufacturing sector.The Singapore Economic Review,59(03), 1450021. Den Haan, W. J., Ilzetzki, E., Ellison, M., McMahon, M. (2017). Flexible labour markets, real wages and economic recoveries.LSE Business Review. Ehrenberg, R. G., Smith, R. S. (2016).Modern labor economics: Theory and public policy. Routledge. Goh, C., Wong, F. (2015). Singapore budget 2015: Building our future, strengthening social security. Jirjahn, U. (2016).Works councils and employer attitudes toward the incentive effects of HRM practices(No. 7/16). Research Papers in Economics. Lavoie, M., Stockhammer, E. (2013). Wage-led growth: Concept, theories and policies. InWage-led Growth(pp. 13-39). Palgrave Macmillan UK. Leamer, E. E., Storper, M. (2014).The economic geography of the internet age.In Location of International Business Activities (pp. 63-93). Palgrave Macmillan UK. Metters, R., Metters, R. (2017).Gender and operations management.Cross Cultural Strategic Management, 24(2), 350-364. Pang, E. F., Lim, L. Y. (2015). Labor, Productivity And Singapore'S Development Model.The Singapore Economic Review,60(03). Schmeck, R. R. (Ed.). (2013).Learning strategies and learning styles. Springer Science Business Media. Tan, K. P. (2016). Singapore in 2015.Asian Survey,56(1), 108-114. Tremewan, C. (2016).The political economy of social control in Singapore. Springer. Waring, P., Lewer, J. (2013).The global financial crisis, employment relations and the labour market in Singapore and Australia.Asia Pacific Business Review, 19(2), 217-229. Weiss, A. (2014).Efficiency wages: Models of unemployment, layoffs, and wage dispersion. Princeton University Press.

Developing and Sustaining Interprofessional †MyAssignmenthelp.com

Question: Discuss about the Developing and Sustaining Interprofessional. Answer: Introduction Interprofessional Practice (IPP) refers to the collaborative activities when the health workers partner with other experts from their profession, people from other professions, patients and families to provide better healthcare (Elsevier, 2013). It is an important practice undertaken by healthcare professionals to enhance understanding, collaboration and address all the arising issues in collaboration management with all affected parties and those willing to help. When engaging in Interprofessional practice, what the healthcare providers must understand is that working in collaboration is the best way to address most pertinent issues in the healthcare sector, and the only best way of improving the healthcare to a higher quality level than experienced before. Collaboration leads to utilization of basic skills by the providers and effective in creating a more coordinated care in regard to the patient needs. It is well understood that professional collaboration is a practice that has always been used to create a better result. No profession works in isolation, without having to collaborate with other stakeholders or professionals from other industries. Healthcare providers need not only collaboration management from colleagues within their professions but with also experts from outside to provide a boost in the provision of quality care. It is a practice that satisfies the job expectations of the healthcare providers in their routine quest. It is important to note that, Interprofessional practice is a comprehensive activity within which crucial factors such as the Interprofessional care is enshrined. And Interprofessional care refers to the provision of complete healthcare services to the patients by a range of stakeholders who work in coop eration to give high-quality healthcare, within and without their professions (Canadian Interprofessional Health Collaborative, 2010). Other factors such as Interprofessional collaboration are a necessity in the provision of services to patients and ensuring quality healthcare. The variety of skills that can be blended in this process can lead to high-level care. The Collaboration Practices The provision of quality healthcare indeed requires collaboration (Nisbet, Kumar, Thistlethwaite, Dunston, 2011). For instance, Interprofessional practice requires cooperating with all stakeholders including the families of the patients. It is significant to value the role the patient families play in the care. Healthcare providers alone cannot fully determine the needs of a patient without the help of the family members. They are the people who understand much better what condition affects their patient. From the family, then providers can then determine what to do with the patient, but in all the process of giving the required health care, the presence and support of the family are required. Collaboration management is guided by the principles and these involve proper and acceptable communication to both the patients, their families and other healthcare providers, showcasing respect, turning to colleagues for answers and support in every situation. Interprofessional care is also used to address values the expertise and general donation various professionals in the healthcare bring to the patient care. Furthermore, it tackles the difficulty of different professionals coming to work together such as role conflicts, poor communication, and misunderstandings of one another roles and different approaches towards healthcare (Delva, Jamieson, Lemieux, 2008), (Miller, Reeves, Zwarenstein, Beales, Kenaszchuk, Conn, 2008), (Sheehan, Robertson, Ormond, 2007). The significance of collaboration must never be underestimated, and that process that should also utilize the elements of Interprofessional Education (IPE). It refers to the circumstances when members of different professions come together to learn from each other to improve their skills. It has very adverse effects on patients if mishandled. A research in Sweden found that a poor Interprofessional practice had adverse effects on the patients (Kvarnstrom, 2008). The US also docume nted communications problems in IPC, (Lingard, Espin, Evans, Hawryluck, 2004). Interprofessional practice emphasizes on mutual on the ethical interaction between the professionals to cultivate an environment of mutual respect, shared beliefs and values. Professionals are required to have respect for one another, to enhance the much-needed collaboration. It should be understood that the main purpose of this practice is to blend the various aspects of healthcare professionals in the provision of best healthcare for the patients (Zwarenstein, Goldman, Reeves, 2009). Therefore, having cooperative professionals who understand the value of pulling efforts together for the provision of the best results is fundamental. Another competency domain is the understanding and using the professional knowledge by the healthcare practitioners to investigate, assess, and address patient needs. Interprofessional communication is also important. Proper communication is required for the effective processes of the healthcare activities. Coordination is important, and it is enhanced by the effective communication. The professionals should have proper communication skills. One must understand how to communicate kindly when talking to the patients, their families and other healthcare providers (Registered Nurses Association of Ontario, 2013). Improper conduct of communication code is disastrous to effective healthcare delivery and Interprofessional practice. And finally, another important competency domain is teamwork among the professionals. Teamwork and cooperation are important in every problem arising on duty. Conclusively, Interprofessional Practice plays a bigger role in improving the health and patient care. The combination of efforts from outside and within the medical profession provides width and strength for the delivery of high-quality healthcare services to the patients. The problems associated with Interprofessional practices are detrimental to the patient care and affects the patients negatively, a case that has long been fought for the better. The mutual cooperation of healthcare professionals provides a glimmer for the better healthcare services. References Canadian Interprofessional Health Collaborative. (2010). A National Interprofessional Competency. Vancouver, Canada: Canadian Interprofessional Health Collaborative. Delva, D., Jamieson, M., Lemieux, M. (2008). Team effectiveness in Academic Primary Healthcare Teams. Journal of Interprofessional Care , 598-611. Elsevier. (2013). Interprofessional Collaborative Practice in Healthcare. Getting Preapared, Prepared to Succeed , 1-8. Kvarnstrom, S. (2008). Difficulties in collaboration: A critical incident study of interprofessional healthcare teamwork. Journal of Interprofessional Care, 191-203. Lingard, L., Espin, S., Evans, C., Hawryluck, L. (2004). The Rules of the game: interprofessional collaboration on the intensive care unit team. Critical Care, 403-408. Miller, K., Reeves, S., Zwarenstein, M., Beales, J., Kenaszchuk, C., Conn, L. (2008). Nursing emotion work and interprofessional collaboration in general internal medicine wards: a qualitative study. Journal of Advanced Nursing, 332343. Nisbet, G. L., Kumar, K., Thistlethwaite, J., Dunston, R. (2011). Interprofessional Health Education. A Literature Review: Overview of international and Australian developments, 5-43. Registered Nurses Association of Ontario. (2013). Developing and Sustaining Interprofessional Health Care: Optimizing patients/clients, organizational, and system outcomes. Toronto, Canada: Registered Nurses Association of Ontario. Sheehan, D., Robertson, L., Ormond, T. (2007). Comparison of language used and patterns of communication in interprofessional and multidisciplinary teams. Journal of Interprofessional Care, 17-30. Zwarenstein, M., Goldman, J., Reeves, S. (2009). Interprofessional collaboration: effects of practice-based interventions on professional practice and healthcare outcomes. Cochrane Database of Systematic Reviews, 1-31.

Research Proposal on Debt Management Essay Example

Research Proposal on Debt Management Essay Debt management is the process during which a debtor asks a third side to solve his debt problems with the creditor. Every businessman who starts his own business always borrows money from someone to be able to develop his firm well. It is obvious that every creditor expects to receive his money back with a certain percent, but the main problem is that the company does not always manage to do it. It is often a problem for businessmen calculate their profit and find the required sum of money which can be returned to the creditor. In this case a range of debt management companies offer their services to help businessman cope with their debts. A debt management company investigates and analyzes the work of the firm, the profit it gains, its expenditures, taxes, etc. On the basis of these calculations and analysis the company tries to organize the work of the firm and advise how to cope with the debts. If there are several creditors, the company will advise whom to pay first taking into account the percent and the amount of the debt. So, debt companies can be called reliable institutions which teach businessman to spend less, earn more and return debts correctly and wisely. It is obvious that such a detailed plan of a debt management company costs money, but it can save business and solve many problems based on the credit and organization of the work and production in the whole. We will write a custom essay sample on Research Proposal on Debt Management specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Research Proposal on Debt Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Research Proposal on Debt Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Every company which wants to organize their work well and cope with debts professionally should take advantage of the debt management plan created by the experts in this field. A successful debt management research proposal is a serious piece of work, because students have to investigate the topic in detail, understand it and even develop their own ideas which can improve the quality of the debt management methods in future. A student is expected to prepare a good research proposal which will convince the professor that the topic is really worth his attention and that the result of the research will be important and valuable for the discipline. Finally, a student should provide the key ideas and the methods of the research briefly and logically to impress the professor, The main problem of research proposal writing is the disability of most students to complete a persuasive piece of writing. A free example research proposal on debt management written in the Internet is a good way out for young people who have no ideas how to complete their paper well. Many students do not know how to create a logical structure of the paper and are not familiar with the rules of formatting, so a free sample research proposal on debt management will solve at least several of these very problems and improve their writing skills. At EssayLib.com writing service you can order a custom research proposal on Debt Management topics. Your research paper proposal will be written from scratch. We hire top-rated Ph.D. and Master’s writers only to provide students with professional research proposal help at affordable rates. Each customer will get a non-plagiarized paper with timely delivery. Just visit our website and fill in the order form with all proposal details: Enjoy our professional research proposal writing service!

Free Essays on Hamlet, His Psychological Estrangement Fueled This Tragedy

Hamlet, His Psychological Estrangement fueled this Tragedy Shakespeare’s play â€Å"Hamlet† is wrought with examples of tragic consequences, founded in large part due to Hamlet’s inability to make timely decisions, and follow them through to conclusion. Hamlet is an educated man and a thinker who lets his mind wonder, thus he often gets sidetracked pondering the future results from such actions. It is common human nature to ponder the consequence of ones decision. It is also regular for man to formulate possible courses of actions, analyze any ramifications that course my entail, and then make a choice. When faced with a situation tied in with a life of learned experiences, these decisions are finalized relatively quickly. Especially when coupled in periods of tragic circumstance. Of course this is when observed from afar. When viewed by the principle party involved, this may not seem to be the case. As adrenaline kicks in and our senses heighten, time seems to slow. Because our senses are running wide open and we are processing a lot of data, the resulting conclusion to our brain is that much time has passed. However it seems to us, our decisions usually occur in a relatively quick period of time. With Hamlet; however, this is not the case. He operates on different time. At times, it seems, without a sense of self-awareness as to the fact that his lack of timely action may result in his missing his window of opportunity to act. And as a result, his lack of action only adds fuel to his tragedy. His inaction causes tragic actions to occur. Throughout the play Hamlet seems incapable of deliberate action. When it comes to killing his uncle Claudius, the new king of Denmark, the same man who murdered his father, his psyche obsessively debates a course of action. In act III scene 3, Hamlet intends to kill Claudius only to realize he has been praying for forgiveness of his sins and retracts his sword. â€Å"A villain ki... Free Essays on Hamlet, His Psychological Estrangement Fueled This Tragedy Free Essays on Hamlet, His Psychological Estrangement Fueled This Tragedy Hamlet, His Psychological Estrangement fueled this Tragedy Shakespeare’s play â€Å"Hamlet† is wrought with examples of tragic consequences, founded in large part due to Hamlet’s inability to make timely decisions, and follow them through to conclusion. Hamlet is an educated man and a thinker who lets his mind wonder, thus he often gets sidetracked pondering the future results from such actions. It is common human nature to ponder the consequence of ones decision. It is also regular for man to formulate possible courses of actions, analyze any ramifications that course my entail, and then make a choice. When faced with a situation tied in with a life of learned experiences, these decisions are finalized relatively quickly. Especially when coupled in periods of tragic circumstance. Of course this is when observed from afar. When viewed by the principle party involved, this may not seem to be the case. As adrenaline kicks in and our senses heighten, time seems to slow. Because our senses are running wide open and we are processing a lot of data, the resulting conclusion to our brain is that much time has passed. However it seems to us, our decisions usually occur in a relatively quick period of time. With Hamlet; however, this is not the case. He operates on different time. At times, it seems, without a sense of self-awareness as to the fact that his lack of timely action may result in his missing his window of opportunity to act. And as a result, his lack of action only adds fuel to his tragedy. His inaction causes tragic actions to occur. Throughout the play Hamlet seems incapable of deliberate action. When it comes to killing his uncle Claudius, the new king of Denmark, the same man who murdered his father, his psyche obsessively debates a course of action. In act III scene 3, Hamlet intends to kill Claudius only to realize he has been praying for forgiveness of his sins and retracts his sword. â€Å"A villain ki...

Research Paper - Can we really trust our goverment , do we really have Essay

Research Paper - Can we really trust our goverment , do we really have privacy - Essay Example Therefore, governments should balance between the privacy protections whilst embracing technology development at the same time. This study focuses on the areas where the governments have failed to address privacy protection and the recommendations to settle the issue. Several studies have proved that, in the current world people cannot trust governments, as they have intruded into their privacy in the name of security until there is nothing confidential. Security is legitimately a matter of individual inner voice. It has a place with each person to choose what he considers a piece of his private life and how much of it he is eager to open to others. When you welcome a companion into your home, when you stroll on the road, when you post something on the Internet, or when you make a financial exchange, you are discharging some data about yourself (Bazelon 587). As it were, social life essentially includes a rupture of security, and it is or ought to be dependent upon every person to select which choice he is ready to make between the benefits of protection and the benefits of social communication. Yielding some social life for protection includes an expense; relinquishing some security keeping in mind the end goal to have to a greater degree, a social life does as well. Eventually, that is a matter for every one of us to choose (Barnes 1-7). As more of our social life appears to be going ahead in the virtual universe of the Internet, this is the sort of central guideline that ought to educate the open deliberation about protection on the web. Typically, this as on such a variety of different issues requires the administration to assume this liability and to settle for the benefit of every one of us (Oneill 1-41). For instance, there have been more assaults on the protection practices of expansive IT organizations, for example, Google and Face book as of late. Governments are examining Google for unintentionally gathering information transmitted to its

Assignment 9 Essay Example | Topics and Well Written Essays - 750 words

Assignment 9 - Essay Example Firstly, with regards to the RIAA, it comes as this prize that this group fundamentally reject any form of copyright infringement and/work piracy. The most obvious reason and rationale behind this is with regards fact that the that the RIAA represents a massive number of entities that derive their profitability the fact that individuals legally acquire the products and services that they offer. However, instead of directly discussing the level of financial harm that this does to the RIAA and its bottom line, the website promotes an understanding of the fact that the individual who engages in copyright infringement and/work piracy is directly hurting the individual artist at the very lowest levels of their organization. This commons as somewhat of a surprise due to the fact that the major record companies generally cell a new CD for approximately $15-$16. Of this $15-$16, the individual artist is only receiving approximately $1.60 per records sold. As can be seen, this 10% is negligib le in terms of damages effected upon the artist himself/herself. This is of course not say that copyright infringement work high receipt has little to no effect upon the artist; however, it does help to underscore a level of understanding with regards to why the RIAA is so flagrantly and aggressively advocating the loss of profits that such a process entails. Comparatively, groups such as Piratbyran seek to promote a world in which a free flow of information is both possible and realized. Within groups such as Piraybyran, individuals believe that an alternative method of economics can readily exist that would help to connect the potential user directly to the artist thereby maximizing profitability for the one should be most rewarded and gutting the middleman out of the process entirely. Moreover, the rationale and logic of the particular position that such a group supports is with respect to an understanding that that in and of itself represents a situation in which a good is taken ceases to exist within the possession of the original holder. However, with regards to software piracy and copyright infringement, merely a copy is passed on to another individual with the primary good still being within control of the original holder; thereby signifying that no such that has taken place top Although both of these viewpoints represent reasonable approaches to the issue of copyright infringement in the way in which the world will continue to develop, it is the belief of this author that a middle ground necessarily exists. Seizing upon this middle ground, firms such as Apple and a litany of others have begun offering services such as iTunes which allow individual consumers to directly download content to their personal devices without being charged exorbitant fees they might be charged within a traditional brick and mortar store. In such a way, not only is the individual able to have access to electronic content with a mere click of the mouse, the artist is also able to derive a higher degree of profitability from their output as compared to traditional record releases that it defined so much of the past several decades. Finally, it must be understood that the moral high ground that the RIAA is seeking to take is something much less noble than it claims to

Freedom,equality,justice Essay Example | Topics and Well Written Essays - 1250 words

Freedom,equality,justice - Essay Example The root cause of unjust acts in society, according to Karl Marx, lies in the unequal distribution of wealth, power, and resources. Marx considered equality as a purely political value, political notion, and that it belonged to the bourgeois class. However, Marx argued that this class of people use equality to perpetuate class oppression. Political equality according to Marx is a form of procedural equality. The legal system in society accords some people more justice than others. Therefore, this is why Marx considered elements of justice, freedom, and equality as inappropriate for serving as the foundation of his politics. On the other hand, Locke and Kant’s view on equality was that it is based on the amount of possession one owns. In the state of nature and even in today’s centralized authority, there exists inequality in distribution of wealth, depending on one’s level of authority. Therefore, the more wealth one has, the more he stands to achieve equality, m aking equality to be relative to inequality. However, they are of the opinion that the notion of equality, if practised appropriately is still essential in society as it is only through this that freedom can be achieved. This is a backing to Marx’s views, and to an extent shows that equality in society can be hard to achieve, as even communalist societies experience inequality in both power and wealth distribution. On justice, Marx argued that only the bourgeois have the right to justice in society, as this stems from the element of equality. Marx did not regard capitalistic exploitation as unjust on the side of the labourers. He only was against the means through which the bourgeois acquired their wealth and power. However, Kant thought that the concept of equality is associated with the political and social institutions in society. Marx rejected the egalitarian intuition and the fact that any equal standard could be used to formulate some ideal demand of justice. He maintai ned that rights are best if kept unequal. Marx criticized the political, claiming that egalitarianism is an unclear political concept. However, bourgeois equality is based on political equality, which lies on the bourgeois economy. Therefore, according to Marx, bourgeois concepts of justice, morality, and right came up as class interests, and not based on genuine causes. Charles Mills similarly acknowledges the role of class, gender, religion, education, and race, among others in classification of people in society. All these elements according to Mils are the basis of discrimination, inequality, and injustice in society. However, unlike Marx who regarded social stratification as major cause of injustice, Mills refers to the concept of race as the main force behind most evils in society. Social contract according to Mills is fictitious and a reconstruction of the civil society, the racial contract is â€Å"a 'naturalized' account of the actual historical record" (91). Mills argues that the contract concept is still important in the society despite its shortcomings. First, this can be a standard to measure the society’s potential of achieving their political ideals. However, this is only possible if using the contract concept; they can identify and remove obstacles that lie in their way to the achievement of these goals. In addition, the non-whites, in order to determine the moral awareness of the whites, who perpetuate exploitation with their acclaimed superiority, have used the concept of racial contract. Kant and Locke basing on their works in political philosophy share similar views on the racial contrac

Characteristics Required for IT Industry Job

Characteristics Required for IT Industry Job Web Developer General skills: e.g. Interpersonal skills Talking to and dealing with customers and clients is important for a web developer in order for them to find out what sort of work they will be doing. Along with what software they will need to use in order to complete the work that has been given to them as well as this the web developer will need to make a set price for the work they do for the client and other costumers. As well as talking with costumers the web, developer will also need to be able to communicate with other employees from other networks with offices across Europe or even the world. As well as with their employers on what tasks need to be done and to see what event are happening if any. Along with working with high end clients web developers also work with clients in the public which means that technical language is not as useful here meaning that the web developer must talk using vocabulary that the client will be able to understand. As well as this, web developers also work privately for companies and doing extra work for the businesses that they work for as well as third sector organisations and charities. A web developers clients can range from small ecommerce businesses up to national enterprises, this means that the work they do will vary in difficulty as a national company will have higher needs were as a small businesses will have simple needs which may not require high end software to complete. Problem solving A web developer must also be a good problem solver as if there are problems with the packages or the task that has been set they can quickly rectify it. As well as this being able to solve issues with programming software. It also comes in handy when putting out new ideas and products if there is any design flaws. Time management A web developer must also have good time management skills when it comes to deadlines for work projects. As well as this time management is a good skill for when it comes to meeting clients and for work meetings. Team working As a web developer, you must be able to work efficiently and effectively with co-workers and other developers along with putting forward ideas for new designs as well as programming software packages. Creativity Being creative as a web developer is a major skill as it can lead to unique ways of tackling problems in your work or when it comes to the design aspect of the work. As well as this, it helps when talking with clients when deciding what they want and how they would like it designed. Along with this creativity could help when using code. Functional Skills: e.g. communication and numeracy skills involve Basic typing skills, which will help with communication Basic programming skills, these involve numeracy skills Above average user of basic Microsoft applications such as excel etc. Good communication skills, both written and verbal Strong problem solving skills Good knowledge of IT Proactive and motivated to learn Industry specific: e.g. technical knowledge, working procedures and practices and health and safety knowledge Technical knowledge is important in the IT industry especially for web developers, along with General IT knowledge. Most web developers require specific skills in certain technical areas for web developers would be required to have experience with the software they use to produce the their work else they would not be as efficient compared to a highly experienced developer. Working Procedures Employers will require the web developer to be aware of procedures and practices and to have knowledge of all typical working practices in the relevant IT industry. This means that there are certain rules, based on legislation, that determine how work is carried out as well as what is allowed to be talked about outside of work. The Employer and the web developer will need to be aware of certain legislation that applies to IT, such as data protection and copyright laws. IT employers want to make sure that their company or organisation does not break the law, so they need the web developer to be aware of their responsibilities in these areas. Health and Safety The Health and Safety at Work Act 1974 lays down wide-ranging duties on employers. Employers must protect the health, safety and welfare at work of all the web developer, as well as others on their premises, including temps, casual workers, the self-employed, clients, visitors and the general public. The above quotation shows that all employers are responsible for the health and safety as well as welfare of the web developer. Employers will want all their employees to have some knowledge of the legislation, so that they are aware of their responsibilities under the Health and Safety Act 1974 and to know how to be safe in the work place, and report to the employer any issues. Behaviours: Independent Being able to complete tasks and make deadlines without help from other web developers and co-workers. Working as a game designer there may be some tasks that require independent work it is important to be able to complete these tasks often without help or assistance from other workers and web developers. Determination Being able to complete tasks without the intension of giving up and doing the task to the highest possible standard the professional is capable of. Working as an IT technician there are quite often tasks that can be extremely difficult and demanding it is important that the professional keeps trying, focuses on the task set, and completes it to the best of his or her ability. Honest The quality of being honest and having strong moral principles. In addition, being considered as trust worthy whilst dealing with important tasks and to be trusted with important products and events. Following your moral convictions and doing the right thing in all work instances. Leadership Leadership qualities are important in the IT industry as people who work well in groups are often needed in the IT industry leadership is often linked in with good planning and organisation as well as taking the initiative people who have good leadership skills are often good when it comes to leading tasks. Confidence Confidence is a rather important skill to have when working in the IT industry. Tasks require you to have sensible levels of confidence but not to be to over confident. finding the right balance is key when working in the IT industry for example if the Web developer is to confident the likelihood that their task wont be completed due to the fact that they haveÂÂ   a limited amount of knowledge to deal with this task then they may be fired . Self-motivation In the IT industry, self-motivation is a key skill in the work place. Making sure that all web developers are working efficiently and productively rather than laying around doing little bits of work here and there and not getting a lot down over all. It is all so a key skill when it comes to teamwork based tasks as when your group members see that you are motivated they may notice this and slowly become motivated. Works Used https://www.technojobs.co.uk/jt/smc?ID=2311897dfmid=dir https://www.reed.co.uk/jobs/web-developer/31812368#/jobs/it-jobs/web-developer http://www.careerbuilder.co.uk/uk/jobseeker/jobs/jobdetails.aspx?utm_medium=aggregatorutm_campaign=organicJob_DID=J3G7H277B2X6Q5QVHG5siteid=int_ukindeedutm_source=indeed